Refund Policy

At ADORE ME BEAUTY, your satisfaction is important to us. We want you to love our products and services. If you're not completely satisfied, here's how we can help.

Product Refunds

Eligibility

• Products must be returned within 30 days of delivery
• Items must be unopened and in original packaging
• Proof of purchase is required

Exceptions

The following items cannot be returned for hygienic reasons:

• Opened skincare, body care, or hair care products
• Used beauty tools (jade rollers, gua sha, etc.)
• Gift cards
• Sale or clearance items (final sale)

Refund Process

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please allow an additional 3-5 business days for the refund to appear on your statement.

Service Refunds

Cancellation Policy

• 24+ hours notice: Full refund or reschedule
• Less than 24 hours: 50% cancellation fee applies
• No-shows: Full charge applies

Service Satisfaction

If you're not satisfied with a service, please let us know immediately or within 48 hours. We will work with you to address any concerns, which may include a complimentary follow-up treatment or partial refund at our discretion.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund, including any shipping costs.

How to Request a Refund

To initiate a refund, please contact us: