Returns & Exchanges | ADORE ME BEAUTY

We want you to be completely happy with your purchase. If something isn't right, we're here to help with returns and exchanges.

Return Eligibility

To be eligible for a return:

Items must be returned within 30 days of delivery
Products must be unopened, unused, and in original packaging
Include your order confirmation or receipt

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

Opened skincare, body care, or hair care products
Used beauty tools
Gift cards
Final sale or clearance items

How to Return

Step 1: Contact Us

Email info@adoremebeauty.com with your order number and reason for return. We'll provide a return authorization number (RA#) and instructions.

Step 2: Package Your Return

Securely pack items in original packaging if possible. Include your RA# on a note inside the package.

Step 3: Ship Your Return

Ship to the address provided in your return authorization. We recommend using a trackable shipping method. Return shipping costs are the customer's responsibility unless the item was defective or we made an error.

Step 4: Receive Your Refund

Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.

Exchanges

We're happy to exchange unopened items for a different product or size. Please contact us to arrange an exchange. The same eligibility requirements apply. If there's a price difference, we'll either charge or refund the difference.

Damaged Items

If your item arrived damaged, please contact us within 7 days of delivery with photos of the damage. We'll send a replacement or issue a full refund at no additional cost to you.

Questions?

Contact our customer care team at info@adoremebeauty.com or (727) 516-5047. We're here to help!